CASE STUDY
Overview of a Transition Management mission led by one of our Interim Managers:
Position: Interim Manager – Payroll & HR Administration Manager – Non-Profit Sector
Context and Mission: Operational support in a critical situation
This urgent mission aimed to temporarily strengthen an under-resourced HR department facing major disorganization in payroll processing, within a large, multi-site non-profit organization.
Challenges & Actions:
- Took over operational leadership of the payroll and personnel administration function during a period of organizational strain
- Managed and revitalized a dispersed team of 20 payroll officers (on-site and remote), re-establishing effective communication channels
- Personally handled payroll processing for head office staff while coordinating cross-functional payroll activities
- Supervised the full payroll cycle (data collection, verification, and closing) to ensure legal compliance, calculation accuracy, and timely execution
- Reintroduced quality standards and stabilized existing systems in collaboration with internal IT stakeholders
Results:
- Rapid stabilization of payroll operations with significant improvements in payslip accuracy
- Re-engaged the payroll team with new methods and HR best practices
- Enhanced coordination between HR headquarters and local entities, improving information flow
- Strengthened compliance with legal deadlines and reduced payroll processing errors
Profile of our MANAGERIM Interim Manager:
- Extensive expertise in payroll management and personnel administration within complex, human-focused organizations
- Proven experience in the non-profit sector, with deep knowledge of relevant collective agreements and HR frameworks
- Strong operational leadership with the ability to manage dispersed teams and restore team cohesion
- Advanced proficiency in Cegid and HR systems in multi-site environments
- Excellent interpersonal skills, training ability, service mindset, and process discipline
Learn more about Transition Management in Payroll & HR Operations: Interim Payroll & HR Administration Manager
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