CASE STUDY
Overview of a Transition Management mission led by one of our Interim Managers:
Role: Interim Manager – QHSE Manager – Automotive Industry
Context and Mission: Structuring and strengthening Quality, Health, Safety, and Environmental management
In a context of reinforced quality policy and continuous improvement of industrial performance, this mission aimed to deploy a proactive quality approach, optimize HSE processes, and strengthen quality culture to ensure optimal customer satisfaction and strict compliance with industry certifications.
Challenges & Actions:
- Strengthened quality culture by increasing team involvement
- Trained teams on quality tools, fostering a continuous improvement mindset and upskilling employees
- Ensured strict application of quality standards and optimized internal processes
- Managed client relationships on quality topics by establishing ongoing communication
- Addressed and eradicated non-conformities using root cause analysis and structured problem-solving methods
- Oversaw supplier quality by implementing rigorous monitoring of deviations and corrective actions
- Ensured compliance with HSE standards and certifications (IATF 16949, ISO 9001, ISO 14001, ISO 50001), optimizing processes and preparing for audits
Results:
- Upgraded skill levels across the quality teams
- Significant improvement in customer satisfaction through fewer complaints and better quality compliance
- Successful rollout of self-inspection (“auto-quality”) practices
- Progressive elimination of major non-conformities
- Maintenance and enhancement of quality and environmental certifications
Profile of our MANAGERIM Interim Manager:
- Experienced in quality and HSE systems management in the automotive industry, with Tier 1 and Tier 2 suppliers
- Expert in sector-specific standards (IATF 16949, ISO 9001, ISO 14001, ISO 50001), with a proven track record in audit preparation and success
- Strong change management skills across quality, safety, and environmental topics, with a pedagogical and collaborative approach
- Proven ability to mobilize production, maintenance, and logistics teams around shared standards of excellence
- Skilled in root cause analysis, supplier and customer quality metrics, and performance indicators
- Field-oriented, methodical, and results-driven
Learn more about transition management for Quality & HSE roles: Interim Quality Director
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