Interim Manager Care Home Director MANAGERIM

CASE STUDY

Overview of a Transition Management mission led by one of our Interim Managers:
 

Position: Interim Manager – Care Home Director – Elderly Care Sector

Context and Mission: Operational recovery and crisis management

In a large-capacity elderly care facility facing leadership instability, MANAGERIM was engaged to take immediate operational control. The mission focused on stabilizing the organization, improving care quality, and driving structural reorganization.

Challenges & Actions:

  • Took over the full operational leadership of the facility in a sensitive environment
  • Supervised and revitalized a multidisciplinary team of 35 staff members, fostering cohesion and supporting leadership development
  • Led internal recruitment efforts to alleviate staffing shortages and ensure continuity of care
  • Designed and executed a corrective action plan to improve care quality, team practices, and communication with residents’ families
  • Optimized key processes including care organization, medication safety, and interdepartmental coordination
  • Maintained continuous dialogue with Group leadership to co-develop long-term stabilization strategies and support the hiring of the future permanent Director

Results:

  • Rapid operational recovery and restored functional stability
  • Internal restructuring that clarified responsibilities and improved service quality
  • Improved social climate and strengthened trust with families
  • Successful support in the recruitment of the permanent Nursing Home Director

Profile of our MANAGERIM Interim Manager:

  • Strong background in managing large elderly care facilities (150+ residents)
  • Proven expertise in crisis management, organizational restructuring, and operational leadership
  • Trusted leadership style, able to unite teams around care ethics and operational rigor
  • Deep understanding of care quality standards and family engagement
  • Full proficiency with regulatory frameworks and operational tools (traceability, care software, quality indicators)

Learn more about Transition Management in Elderly Care roles: Interim Care Home Director

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