Interim Manager Chief Executive Officer Financial Services Sector MANAGERIM

CASE STUDY

A successful Interim Management mission led by one of our transition managers:
 

Position: Interim Manager – Chief Executive Officer (CEO) – Accounting & Professional Services Sector

Context & Objectives: crisis management and revitalization of a structure under strain

Amid internal instability and growing team disengagement, a mid-sized accounting firm turned to MANAGERIM to appoint an Interim General Manager capable of restoring operational control and re-establishing a healthy managerial climate.
The core objective: rebuild team engagement, ensure business continuity, and refocus the organization around its people.

Challenges & Actions:

  • Assumed full operational leadership with a hands-on management style, overseeing daily activity across all teams
  • Diagnosed key organizational bottlenecks and helped the governance team realign strategic priorities
  • Mobilized a multidisciplinary team of approximately 15 professionals around a renewed shared vision and purpose
  • Rebuilt trust, defused internal tensions, and redefined management roles within the firm
  • Structured necessary HR and legal measures to stabilize operations (key recruitments, contractual realignments, supported offboarding)
  • Deployed targeted transformation initiatives to improve client satisfaction and service quality

Results:

  • Rapid re-establishment of executive leadership and restored managerial legitimacy
  • Team re-engagement and measurable improvement in internal climate
  • Stabilization of critical functions and relaunch of essential hiring initiatives
  • Implementation of clearer governance aligned with the firm’s long-term growth strategy

Profile of our MANAGERIM Interim Manager:

  • Proven experience as General Manager in human-sized professional service organizations, particularly in accounting
  • Strong track record in organizational restructuring, change management, and crisis recovery
  • Highly effective leadership with the ability to unite and mobilize teams under pressure
  • In-depth knowledge of legal and HR frameworks within the professional services sector
  • Excellent interpersonal skills, active listening, and a committed leadership presence

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